Jag KarnanSingapore

University Gold Medal

Your AI Partner to Identify What Matters and Drive Profitable Business Growth

I partner with enterprises alongside leadership and teams, learning how the business really runs and where it can work smarter. I analyse processes from start to finish, find where AI can make a meaningful difference, and shape practical changes that smooth out workflows, cut manual effort, and support stronger decisions. I care about outcomes you can measure, like faster cycles, fewer errors, and operations that keep pace as you grow. I get there by building with AI where it helps, automating what should not be manual, and connecting tools in a way that fits how your organisation already works.

Contact

AI Skills

  • Identify high-impact opportunities where AI can increase revenue, reduce costs, and improve business efficiency
  • Design and implement automated workflows to replace manual tasks such as lead handling, reporting, and customer communication
  • Develop and integrate AI-powered tools (e.g., chatbots, internal systems, SaaS applications) into business operations
  • Use tools like Claude, Gemini to generate content, automate processes, and support decision-making
  • Build scalable AI solutions using APIs, Python, and automation platforms such as CrewAI, n8n and Zapier
  • Lead end-to-end AI implementation, from identifying use cases to deployment, ensuring smooth adoption and measurable business impact

Tech Skills

Agentic AIRAGLLM APILangChainCrewAIMCPPythonJavaScriptTypeScriptReactAWSNode.jsNext.jsDockerGitREST APIsPostgreSQLMongoDBVercelFlutterReact Native + Expo.NET / C#JavaMySQLLinuxC++Data Recovery & Forensics

Certifications

2020 – 2030

SS
Certificate of AchievementSkillsFuture Singapore

This is to certify that

Jegadeesan Karunakaran

has successfully attained

WSQ Generative AI

Awarded2024
D
Certificate of AchievementDatabricks

This is to certify that

Jegadeesan Karunakaran

has successfully attained

Generative AI Fundamentals

Awarded2024
RP
Certificate of AchievementRepublic Polytechnic

This is to certify that

Jegadeesan Karunakaran

has successfully attained

AI Productivity

Awarded2024
S
Certificate of AchievementSingapore

This is to certify that

Jegadeesan Karunakaran

has successfully attained

Registered Management Consultant (RMC)

Awarded2020

2000 – 2020

PMI
Certificate of AchievementProject Management Institute, USA

This is to certify that

Jegadeesan Karunakaran

has successfully attained

Project Management Professional (PMP)

Awarded2014
SI
Certificate of AchievementSANS Institute

This is to certify that

Jegadeesan Karunakaran

has successfully attained

Certified Data Recovery & Forensics Specialist

Awarded2009
M
Certificate of AchievementMicrosoft

This is to certify that

Jegadeesan Karunakaran

has successfully attained

Microsoft Certified Application Developer (.NET)

Awarded2006
U
Certificate of AchievementUSA

This is to certify that

Jegadeesan Karunakaran

has successfully attained

Microsoft Certified Professional

Awarded2006
U
Certificate of AchievementUSA

This is to certify that

Jegadeesan Karunakaran

has successfully attained

Certified Java Programmer

Awarded2000
U
Certificate of AchievementUSA

This is to certify that

Jegadeesan Karunakaran

has successfully attained

Certified JavaScript Programmer

Awarded2000

1990 – 2000

I
Certificate of AchievementIndia

This is to certify that

Jegadeesan Karunakaran

has successfully attained

Certified C++ Programmer

Awarded1997

Education

MBA • Information Technology

Annamalai University, Singapore

2005 — 2007

Bachelor of Engineering • Electronics & Communication

National Engineering College, India

1995 — 1999

University Gold Medal

Corporate Exposure

British Telecom logo
British Telecom
Microsoft logo
Microsoft
Avanade logo
Avanade
Accenture logo
Accenture
Nike logo
Nike
Agility Logistics logo
Agility Logistics
Lazard logo
Lazard
AIA logo
AIA

Work Experience

AI Partner & ConsultantSingapore IT Services Pte Ltd

Singapore

2020Present

  • Act as AI partner to enterprises, helping leadership and teams identify where AI can improve operations.
  • Advise clients on AI adoption strategies and implement AI-driven solutions to optimise business processes.
  • Design and deploy AI-powered assistants, automations, and decision-support tools tailored to each organisation.
  • Lead AI training workshops and guide organisations through change management for AI-led transformation.

Digital Transformation & Automation ConsultantSingapore IT Services Pte Ltd

Singapore

20152019

  • Shifted focus from pure infrastructure to process-centric consulting and workflow optimisation.
  • Mapped end‑to‑end business processes and introduced automation, scripting, and cloud tools to remove manual steps.
  • Collaborated with business stakeholders to define outcomes, KPIs, and success metrics for transformation projects.

Senior Systems Engineer & ConsultantSingapore IT Services Pte Ltd

Singapore

20082014

  • Led infrastructure and systems engineering projects for small and mid-sized enterprises in Singapore.
  • Designed and implemented secure, reliable on-premise and early cloud environments for clients across industries.
  • Worked hands-on with servers, networks, and endpoints while advising customers on IT best practices.

Senior Systems EngineerAvanade Asia Pte Ltd

Singapore

20052008

  • Supported enterprise IT infrastructure and operations across APAC.
  • Delivered upgrades, migrations, and IT projects for clients such as British Telecom, MediaCorp, AIA, Changi General Hospital.

Software DeveloperPMR Software Technology Pte Ltd

Singapore

20012005

  • Developed and deployed enterprise applications.
  • Supported UAT and implemented client-facing solutions.

Software DeveloperSoftware Technology International

USA

19992001

  • Developed and deployed enterprise applications.
  • Supported UAT and implemented client-facing solutions.

Major Milestones

award

1998

Computer Society of India Competition

Won First Prize in a national-level software contest

project

1999

Wireless LAN Project

Conceptualized and built a Wireless LAN project using Infra Red Communication as Final Year Project

achievement

1999

Joined Software Technology International, USA

Software Engineer

achievement

2001

Joined PMR Software Technology Pte Ltd, Singapore

Software Engineer

award

2005

Top Employee Award

Won Top Employee Award while working for British Telecom project at Avanade Asia

achievement

2005

Joined Avanade Asia, Singapore

Senior Software Engineer

achievement

2007

Joined Agility Logistics, Singapore

Senior Engineering Manager

achievement

2008

Founded Singapore IT Services Pte Ltd

achievement

2010

Founded Singapore Data Recovery Centre Pte Ltd

achievement

2013

Secured key private and gov accounts AIA, CITI Bank, Changi Airport, Ministry of Education (MOE), Singapore Police, Public Service Division

achievement

2015

Improved data recovery volume from 12 cases per month to average 74 cases per month

achievement

2016

Started data analysis & reporting services for Singapore Real Estate Market

achievement

2018

Built autonomous systems to handle end-to-end real estate workflow from marketing to final completion

achievement

2021

Machine learning & expert systems for Singapore real estate forecasting

achievement

2023

LLM-powered business chatbots for client-facing automation

achievement

2025

Micro SaaS product builds. Automation Agency. AI-powered, subscription model

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